NMC Research

Leadership tomorrow requires vision today. Ninety Mile Consulting empowers you with forward-thinking insights and strategies, preparing your organisation to lead in a transforming landscape and shape the future of regions and industries.

View our range of research reports and data-driven plans, created from our involvement in varying regions and sectors
The City of Helsinki Finds Every Child a Place in Four Months
Helsinki can promise every family an early education place because it knows its numbers, and most Australian councils cannot say the same.
When UX Is an Afterthought, Councils Pay the Price
Councils that put services online without a UX lens do not save money, they just shift the cost from the website to their customer service teams.
Workforce in Water & Wastewater
Water and wastewater teams struggle to recruit, can't outbid the private sector and risk losing decades of network knowledge, and waiting for grant funding won't fix it.
Filling the Student Allocation Is the Outcome, Not the Strategy
Australian universities can have plenty of room to grow and still fall short, because an allocation sets the ceiling but says nothing about why a student would choose to fill it.
The Structural Fault Line: Why Non-Go8 Universities Must Act Now
China's share of Australia's international student cohort has fallen from 36% to 23% in five years, and non-Go8 universities that haven't noticed are planning for a market that no longer exists.
Recycling, but Not at Any Cost
Finland recycles 96% of aluminium cans and 93% of paper, not through stricter rules, but by designing recycling into everyday life.
First Contact Resolution Isn't the Finish Line You Think It Is
Councils with excellent First Contact Resolution scores can still be drowning in avoidable calls, because the metric says nothing about the contacts that should never have happened.
What Indonesia's Kindergartens Can Teach Australian Early Childhood Providers
Australian early childhood providers facing mounting compliance and workforce pressures may assume their challenges are unique, but Indonesia's kindergarten model shows otherwise.
Workforce Strategy Starting with Demand
Australia faces an undersupply of 70,707 full-time equivalent nurses by 2035, and NMC's approach starts by asking a different question: what services will we need to deliver, not how many nurses we ne...
The Hidden Value of the TAFE Educator Workforce
Nearly two-thirds of TAFE staff have considered leaving their jobs in the past year, and most TAFEs still can't say what their educator workforce actually returns.
Data Centre Social Impact Assessments: Are They Just a Tick-Box Exercise?
More than 70% of data centres under construction in Australia are already pre-leased before the host community has been meaningfully consulted.
How Do You Optimise Contractors for Maintenance?
One council's contractor labour costs grew from under $500,000 to more than $4.6 million in three years, and no one could explain why.
How Much Is Reform Costing Australia's Early Years Sector and Its Providers?
NMC has identified around 70 material regulatory and funding changes moving through Australia's early years sector at once, arriving on providers who are already stretched.
The Dual-Sector Puzzle
Dual-sector universities must keep vocational and higher education enrolments each between 20% and 80% of total load, or risk losing what makes them distinct.
Designing TAFE's Professional Workforce
Australia's TAFE system employs an estimated 73,000 people, and unlike training delivery, the professional workforce supporting it has no equivalent national framework for how it should be structured.
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