Innovative Solutions for Modern Healthcare Challenges

Ninety Mile Consulting partners with health services to navigate workforce pressure, service demand, and reform with solutions that are grounded in local reality. We help leaders design clear, evidence-based strategies and models of care that can be implemented within constrained budgets and complex stakeholder environments. Our work focuses on improving access, quality, and sustainability – particularly for regional and rural communities.

Get In Touch

;

From data to decision: We translate activity, workforce, and population data into clear insights that support boards and executives to make confident choices.

Delivery-ready plans: We produce strategies, workforce plans, and models of care with defined initiatives, owners, resourcing, and timelines—so they can move straight into implementation.

Regional and rural expertise: We understand the realities of thin markets, cross-border flows, and distance, and design solutions that recognise local constraints and opportunities.

Sector Challenges We Solve

Persistent workforce shortages and burnout

Workforce gaps across clinical and non-clinical roles increase pressure on existing teams and make it harder to maintain safe, high-quality care. Over time, this drives burnout, reliance on agency and overtime, higher costs, and greater risk of service disruption.

Rising demand and complexity of care

Ageing populations, chronic disease, and social determinants of health are increasing both demand and complexity. Without a clear service and workforce strategy, this results in bottlenecks, long waits, inappropriate demand on acute care, and poorer patient and family experience.

Fragmented models of care and inequitable access

Care is often delivered through multiple providers and programs that do not fully align. This fragmentation creates gaps and duplication, makes navigation harder for consumers and carers, and contributes to inequitable access—particularly for rural, remote, and priority populations.

Change fatigue and limited delivery capacity

Teams are managing multiple reforms, digital projects, accreditation requirements, and local initiatives—on top of day-to-day operations. Without simple, coherent plans and realistic implementation support, even good strategies struggle to gain traction, reinforcing scepticism and fatigue.

NMC Healthcare Capabilities

Strategic Planning

We support healthcare organisations to define their future direction, align priorities across teams, and develop clear, actionable strategies that are informed by data, policy, and community needs.

Case Study

Client: Benalla Health

Overview

Benalla Health engaged Ninety Mile Consulting to develop a forward-looking Strategic Plan to guide the organisation through a period of change and increasing service demand.

Approach

We conducted a comprehensive current state analysis and facilitated targeted workshops with the Executive and Board. Broader engagement across departments and key stakeholders ensured the plan reflected internal insights and community expectations. Our Strategic Planning Maturity Framework supported the identification of strategic priorities.

Outcomes

The final Strategic Plan provided a clear roadmap for Benalla Health, articulating a bold yet achievable vision, four key strategic pillars, detailed goals and initiatives aligned to service delivery, workforce, partnerships, and innovation. The plan has been embraced across the organisation and is now used to guide decisions, allocate resources, and track progress.

Key Tools Used

NMC Strategic Planning Maturity Assessment
Stakeholder Engagement Mapping
Staff Co-Design and Co-Ownership
External Stakeholder and Community Engagement
Strategic Goal & Initiative Framework
Board and Executive Facilitation Toolkit

Community Health Solutions

We design and deliver tailored strategies for community-based health and wellbeing initiatives. Our work supports integrated care models, outreach programs, and prevention services that meet the needs of diverse populations.

Case Study

Client: Latrobe Health Assembly

Focus Area: Chronic Disease Prevention & Early Detection

Overview

The Latrobe Health Assembly engaged Ninety Mile Consulting to co-design a community-based model for the early detection and intervention of chronic conditions across the Latrobe Valley.

Approach

We conducted a multi-phase process involving literature and desktop reviews, stakeholder interviews, and a four-part co-design workshop series with clinicians, community members, and health partners. Insights were mapped against best-practice models to identify options tailored to the region’s needs, barriers, and service context.

Outcome

The final recommendation was an integrated, mobile health check model designed for accessibility, cultural safety, and early risk identification. The model was shaped by lived experience, informed by local data, and is now ready for pilot implementation.

Key Tools Used

LHA Design Criteria Framework
Community Co-Design Workshops
Root Cause Analysis & Barrier Mapping
Options Evaluation & Model Testing
Program Logic & Workforce Planning

Mental Health & Suicide Prevention

We work with local governments, health services, and community groups to design practical approaches to suicide prevention and mental health support – balancing lived experience, data, and systems to improve outcomes.

Case Study

Client: Loddon Healthy Minds Network

Focus Area: Mental Health Strategy & Suicide Prevention

Overview

Loddon Shire engaged Ninety Mile Consulting to review the Loddon Healthy Minds Network and its flagship Suicide Prevention Forum, with the goal of strengthening future planning and local impact.

Approach

We conducted a comprehensive review of forum history, stakeholder involvement, past evaluation data, and community feedback. Consultations were held with network members, Council staff, and key mental health stakeholders in the broader Loddon Mallee region to identify challenges, gaps, and future opportunities.

Outcome

The final report outlined a refreshed strategic direction for the Network, including clearer governance, improved engagement, options for sustainable forum delivery, and context-specific solutions to further prevent suicide in the region. Our recommendations were grounded in evidence, shaped by regional lived experience, and aligned to broader system priorities.

Key Tools Used

Mental Health Program Review Framework
Stakeholder Consultation & Engagement Mapping
Governance & Structure Review
Event Model Analysis & Options Appraisal
Strategic Options for Network Sustainability

Workforce Strategy

We help health services plan for a sustainable workforce by modelling future needs, addressing retention challenges, and aligning workforce capability with long-term service goals.

Case Study

Client: Bairnsdale Regional Health Service

Overview

BRHS engaged Ninety Mile Consulting to conduct a workforce-focused service review across key clinical areas, aiming to address critical challenges in attraction, retention, locum reliance, and workforce sustainability.

Approach

We applied our Clinical Workforce Model and Operating Model Framework to assess people, processes, and systems across departments. Through targeted consultations, data analysis, and ward observations, we identified workforce gaps, operational inefficiencies, and key enablers for sustainable improvement.

Outcome

NMC delivered a future workforce strategy grounded in five-year and ten-year design principles, with actions mapped to clinical priorities. The strategy includes solutions for growing a permanent workforce, reducing reliance on locums, improving rostering, and aligning training pathways to rural needs.

Key Tools Used

NMC Clinical Workforce Model
Workforce Lifecycle Framework
Rostering & Process Mapping
CMO-led Design Principles
Future-State Operating Model

Clinical Services Review

We review and optimise clinical service delivery by mapping models of care, engaging clinicians and stakeholders, and identifying opportunities for safe, effective, and efficient improvement.

Case Study

Client: Bass Coast Health

Focus Area: Clinical Services Review & Service Planning

Overview

Bass Coast Health engaged Ninety Mile Consulting to develop a service plan that would support clinical alignment, future growth, and strategic investment ahead of a major infrastructure expansion.

Approach

We undertook a review of current clinical services, service delivery models, infrastructure, and workforce. The process included a detailed analysis of health needs, activity data, service demand trends, and alignment with regional and statewide policy. Workshops were held with senior clinical and executive leaders to co-design future service directions.

Outcome

The final Service Plan provided a roadmap for service expansion, integration, and redesign across acute, subacute, urgent care, and outpatient services. It included prioritised investment areas, identified system pressures, and guided the next stage of capital and workforce planning.

Key Tools Used

Clinical Services Mapping
Future Demand & Activity Modelling
Strategic Alignment Analysis
Service Planning Framework
Executive & Clinician Co-Design Workshops

Partnerships & Network Strategy

We guide organisations in building purposeful partnerships and regional alliances, ensuring collaborations are structured, strategic, and capable of delivering shared outcomes.

Case Study

Coming Soon

Capability Statements

Our healthcare capability statements showcase the depth of our experience and the specialised tools we bring to support health services across Australia. From strategic planning to clinical service reviews and workforce modelling, each document provides a focused overview of how we work with health organisations to deliver sustainable, community-aligned outcomes.

Healthcare Capability Statement

We specialise in strategic planning, workforce optimisation, and clinical services development.

With a focus on co-design and evidence-based strategies,

Ensures high-quality outcomes that align with both community needs and regulatory requirements.

View Statement

Strategic Planning Capability Statement

Helping hospitals and health services navigate reforms, optimise operations, and align with government priorities.

Combining community engagement, co-design workshops, and data-driven insights

Deliver actionable, sustainable solutions that address local needs while ensuring long-term financial and operational success.

View Statement

Workforce Capability Statement

This capability statement outlines how Ninety Mile Consulting supports hospitals, health networks and community care providers to design and deliver workforce change – with a focus on practical implementation, measurable outcomes, and shared ownership with leaders and frontline teams.

View Statement

Community Health Capability Statement

Specialise in conducting thorough needs assessments, designing public health models, and implementing strategies that address unique health requirements

Focus on co-design and stakeholder engagement, we develop programs that are sustainable, culturally appropriate, and aligned with best practices.

View Statement