by Mark Prewer | Jul 29, 2026 | CX, Government
Maribyrnong City Council has endorsed its Putting Customers First Strategy 2026-29, giving the organisation a clear framework for improving the more than 100,000 customer interactions it manages each year. It’s a strong outcome for Council, and one NMC is proud...
by Dariya Otgonbayar | Dec 9, 2025 | CX, Government, News Updates
NMC is proud to commence our work with Maribyrnong City Council, to deliver a refreshed Putting Customers First Strategy (2025–2029). This project marks an important step in strengthening how Council connects with its community, ensuring services are easy to access,...
